What to check first
- Check server and PHP error logs
- Identify the last successful change or update
- Preserve the database and uploads before replacing files
Find the logged error
A blank WordPress page often hides a PHP failure. Inspect server logs and recent updates rather than repeatedly refreshing. Determine if only the front end, only the dashboard, or the whole site is affected.
Work on a recoverable copy
Preserve files, uploads, and database before testing themes, plugins, PHP settings, or custom code. Change one factor at a time so the failure can be traced and the site can be restored if a test makes things worse.
Verify beyond the first page
Once content appears, check forms, navigation, admin editing, and pages that use different templates. Document the incompatible component and plan a supported repair.
Is reinstalling WordPress the first fix?
No. Without diagnosis, reinstalling can overwrite evidence and leave the actual conflict in place.
Long Island Webmaster is an independent website service provider. References to GoDaddy describe third-party products and do not imply affiliation or endorsement.
Greg Grigorian
Greg is a Long Island webmaster with more than two decades of experience repairing, building, securing, and managing business websites. Clients speak directly with Greg, so the person reviewing the problem is also the person responsible for the work.
ASK GREG ABOUT THIS WEBSITE PROBLEM